Terms, refunds & support
Last updated 15 October 2026.
What you are buying
Phase is a Windows desktop application that automates sequences of in-game key and mouse input in Minecraft, triggered by a hotkey you choose. A PowerShell edition with the same macros is included at no extra cost.
Two ways to buy, both giving the same software:
- Monthly — €4 per month, renewing until you cancel.
- Lifetime — €15 once, no renewal.
These are launch prices. If they go up later, an existing monthly subscription stays on the price it started at.
Delivery
Immediately. Payment unlocks the download in your account dashboard — there is no email to wait for and no licence key to enter. You log in to the app with the same email and password you use here.
Refunds
Phase is a digital download you get access to straight away. By buying, you are asking for immediate access and you accept that this ends the 14-day right of withdrawal that EU law would otherwise give you for online purchases (Consumer Rights Directive 2011/83/EU, Article 16(m)).
That said: if it does not work, you get your money back. Email within 14 days of buying, tell us what happens on your machine, and if we cannot get it working you will be refunded in full.
What is not refundable: changing your mind after it works, or being banned from a server. See the warning below — that risk is yours, and it is the reason it is written on the page rather than buried.
Cancelling a subscription
Cancel any time from your account page — it stops the next renewal straight away. You keep access until the end of the period you already paid for, and part-months are not refunded. You can start it again before that date if you change your mind.
Bans are your risk
Most Minecraft servers forbid macros, and some anti-cheat systems (Grim, Vulcan and others) detect the kind of sub-tick input Phase produces. Using it can get your account banned. We do not control that, we cannot appeal it for you, and a ban is not grounds for a refund. If that risk is not acceptable to you, do not buy this.
What you may not do
- Share, resell or republish the software, or your account.
- Reverse engineer it, except where the law says you may.
A licence covers one person on one PC at a time. Phase registers the PC you first open it on, and checks in each time it starts; if it can't reach us it keeps working offline for up to 7 days. To move to another PC, release the old one from your account page and open Phase on the new one. You can move it once every 14 days, and if you're stuck before then, email us and we'll clear it. An account shared between several people may be suspended.
Your account and data
We store your email address, a hash of your password, whether you have an active plan, and the keybinds and delays you save. Payments are handled entirely by Stripe — card details never reach our servers. Nothing is sold or passed to anyone else. Email us to have your account and settings deleted.
Support
Email [email protected]. One person answers these, usually within a couple of days.
Include your account email and what the app or script printed when it went wrong — it makes the difference between one reply and five.
Who you are buying from
Phase is sold by an independent developer in Finland. It is not affiliated with, endorsed by, or connected to Mojang or Microsoft. Minecraft is a trademark of Mojang AB.